Privacy Policy

RAM Automation respects your privacy. This policy explains how we collect, use, and protect information submitted through our website, project communications, reporting systems, and notification services.

Information we collect

We may collect contact details, business information, project requirements, equipment and system information, service communications, and notification preferences. When SMS services are enabled, we may also collect mobile phone numbers, consent records, delivery records, and opt-out requests.

How we use information

We use information to respond to inquiries, provide automation services, support customer systems, deliver requested reports and notifications, improve reliability, maintain security, and meet legal or contractual obligations.

Mobile information

Mobile information, SMS consent, and opt-in data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers only as necessary to deliver messages and operate the requested service.

Security and retention

We use reasonable administrative and technical safeguards. Information is retained only as long as reasonably necessary for service delivery, security, recordkeeping, or legal requirements.

Your choices

You may ask us to correct or delete your contact information. For SMS, reply STOP to opt out or HELP for assistance. You can also contact us at jeff.ortiz@ramautomation.net.